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Start where you are.

AI is only as useful as what it knows about your business, so Knowhow meets your business where it is now. Choose how much help you want, from a light-touch setup to a fully supported, company-wide rollout.

Start with one team. Add help as you need it. We agree on pricing before any work begins.

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As much help as you want.

A scale from light touch to fully supported, with three stops: Connect, Customize, and Roll out. Each stop includes everything before it. Connect gives you your own Knowhow, connected to your AI tools. Customize adds shaping it around your organization. Roll out adds a company-wide rollout, training, and ongoing support.

Connect

A good place to start

We set up your own Knowhow. Your team connects its AI tools with our guides and starts recording the same week.

  • Your own dedicated deployment
  • Setup guides for Claude, ChatGPT, Microsoft 365 Copilot, and more
  • Instructions for your AI
  • Administrator onboarding

Customize

We shape Knowhow around your organization and bring in what you already know.

  • Everything in Connect, plus:
  • Your structure, teams, and access configured
  • Single sign-on
  • Your existing documents brought in and sorted
  • Connections to your systems
  • Guides for your key processes
  • Instructions written for your team's work
  • Tests on real questions

Roll out

We plan and run a company-wide rollout with you, and stay on to support it.

  • Everything in Customize, plus:
  • A rollout plan across teams
  • Training for administrators and teams
  • Custom integrations
  • Hosting on your cloud, when you want it
  • Regular reviews of what your AI gets right
  • Ongoing support with agreed service levels

Move along the spectrum any time. Start light and add help later, on the same Knowhow.

How a customized rollout runs.

The same five steps for every team. The first team teaches the next.

Five steps in order: understand, set up, test, improve, and expand. Test and improve form a loop that repeats until the answers are right, then the work expands to the next team.

  1. 1

    Understand

    What your team keeps missing, where the knowledge lives, and who decides. We agree on the first result and who judges it.

  2. 2

    Set up

    We connect Knowhow to your team's AI tools and systems, and bring in the knowledge that matters first.

  3. 3

    Test

    Real questions, run against what a good answer looks like. We check the answers, the sources, and whether your AI brings in a person when it should.

  4. 4

    Improve

    Sharpen the knowledge and the instructions. Run it again.

  5. 5

    Expand

    Take it to the next team, starting from everything the first one learned.

Start with one goal.

Each starts from your goal and ends in a first result you can judge. Tell us yours and we'll recommend where to start.

  1. Your goal: Our people use AI, but it doesn't know our business.

    Your first result: AI tools that check what the company has decided before they answer.

  2. Your goal: We need to get our company knowledge in order.

    Your first result: A team that finds and reuses what the company knows.

  3. Your goal: We keep losing what experienced people know.

    Your first result: Their decisions and reasons recorded in their words, with their names on them.

Built for teams that run on judgment.

Professional services, engineering, construction, and other businesses where judgment and history decide the quality of the work.

  • Teams whose success depends on expertise spread across people, projects, and tools
  • Companies whose people already use AI, and explain the business to it every time
  • Leaders who want AI to work from what the company actually knows

Questions

How is it priced?

Ask us. Pricing depends on where Knowhow runs and how much help you want. We agree on it before any work begins.

How fast can we start?

With Connect, your team can be recording the same week. A customized rollout starts with your first team.

Can we start light and add help later?

Yes. Move along the spectrum whenever you need to. You stay on the same Knowhow.

Does it work with Microsoft 365 Copilot?

Yes. Knowhow connects to Copilot over MCP, so your team can use it there, including in Teams and Outlook. Setup is part of every option: with our guides in Connect, and done with you from Customize.

Can we host it ourselves?

Yes. On your cloud, when you want it: we set it up in your region, with your identity provider and the model providers you approve.

What if we already have a knowledge base?

Bring it in. We sort what you have into memory and work with the tools you already use. Your documents can stay where they are.

Who keeps the knowledge up to date?

Your team, as they work. Their AI records new decisions as they happen, and your people confirm them. We agree on who owns the upkeep.

Find out what's possible with Knowhow.

Tell us what your team keeps re-explaining and which AI tools you use. We reply within a day.

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